Tag: services

Posted in software

Top CRM Software Services for Small Businesses

Attracting new customers while satisfying and retaining current customers requires a personal connection. CRM services tap into the power of the cloud to give SMBs a competitive edge.


Image: iStock/HAKINMHAN

For many businesses, small and large, attracting new customers while satisfying and retaining current customers, requires the establishment of a personal connection in a world where there is increasingly less personal contact. Typically, these personal connections come through the use of a customer relationship management (CRM) systems and their ability to tap into the power of the cloud and business digitization.

Rather than reinvent the wheel, many small businesses rely on Software as a Service (SaaS) vendors to provide the CRM software and the infrastructure needed to deploy their CRM tool. While there are dozens of available CRM software platforms to choose from, several vendors seem to rise to the top of review lists more often than the rest. These seven vendors and their CRM platforms are not rated and are presented in alphabetical order.


Image: Apptivo

Apptivo is a complete cloud-based CRM solution with included applications that run the gamut from lead generation to competitor tracking to contract writing. The CRM services can be modified and developed to satisfy whatever CRM solution your business needs. The Starter level of this CRM software can be used for free, but most small businesses will likely want to opt for at least the Premium level, which is priced at $8/month/user when billed annually.

Key features:

  • Lead management
  • Email marketing creation features and services
  • Segmentation and personalization
  • Marketing automation workflows
  • Detailed analytics reports
  • Mobile apps
  • 24/7 support
  • Trial period

$8 at Apptivo


Image: Freshworks

Freshsales CRM software is part of the Freshworks suite of applications. The emphasis for Freshsales CRM is to simplify customer relationship management, in terms of interface and pricing models.

Posted in seo

How to Find Suitable Small Business SEO Services [Infographic]

As the world continuously shifts into the digital arena, Search Engine Optimization (SEO) has become an integral aspect of building a successful web presence and growing your business. SEO has many essential functions, but the most notable one is increasing visibility or a better ranking on the Search Engine Results Page (SERP).

Search engines are practically the go-to place online to find something that you are looking for. Almost 93% of all web traffic comes through search engines. This includes consumers who typically use search engines to help with their purchase decisions. If you want more potential clients to find your website, SEO practices can help you rank among the top positions.

Prospects are more likely to see your website on the first page of the search results. This is because a quarter of web users never click past the first SERP. SEO ensures that your website is more appealing to the search engines by continuously optimizing your brand’s website and its content. With algorithms constantly evolving, SEO professionals also make sure that you never fall behind.

As businesses recognize the benefits brought by SEO, the online business world gets more competitive every day. For a successful SEO campaign, plenty of companies spend $65 billion on SEO. However, not every company has the budget or resources to execute a large scale SEO campaign. Small businesses are mainly at a disadvantage while trying to rank their brand websites in SERPs for this reason.

Still, professional SEO services are essential for these businesses to help drive more people to their website, more significant growth, and higher revenues. As such, they need to execute SEO campaigns and strategies intended explicitly for small businesses.

This infographic by Digital Marketing Philippines gives an overview of how to find a suitable SEO service for your small

Posted in technology

Services And Apps Including TV+, Music And App Store Go Down


  • Apple services affected by massive outage
  • Apps including Music, TV+ working slow or not at all
  • Issues have been resolved but cause is not known

Another tech outage has hit users, and this time it’s Apple. Many services by the iPhone maker including the App Store, Apple Music, Apple TV Plus and Apple Arcade were down Tuesday evening. 

Many users got error messages while operating their Apple devices and services; some apps were running slow or not at all. The company, through a status message, acknowledged the issues. The outages were resolved before midnight and the services were back to normal, the company’s status page showed. No cause for the outage has been mentioned yet.

The issue began just after 8 pm ET. It was not immediatley clear how widespread the outage was but users in the U.S. and India were seen complaining on Twitter. Apple Support’s Twitter handle placated its worried customers.

“We regret to hear you were having problems with Apple Music. We were experiencing outages now reporting resolved per https://s.apple.com/dE4h2p8i2O If this is still a concern for you, meet us in DM to continue,” it tweeted to one of the users who complained on Twitter.


The outage comes only a day after Microsoft faced a global disruption of its Outlook and Office365 services. That outage affected the company’s Xbox Live, Skype, OneDrive, and Windows Store services among others. This was the second outage for Microsoft this month. It also faced a massive outage in March earlier this year.

Apple is a small player in India, where sales of its smartphones lag those of South Korean rival Samsung Apple is a small player in India, where sales of its smartphones lag those of South Korean rival Samsung Photo: AFP / Josh Edelson

On Monday, a similar system failure was seen in 911 services across Minnesota, Pennsylvania, Nevada, Ohio and Arizona. The outage lasted for just

Posted in technology

Apple’s services, including the App Store, iCloud, and Apple Music are down for some users

a view of a building: Mark Lennihan/AP

© Mark Lennihan/AP
Mark Lennihan/AP

  • Apple reported widespread outages Tuesday evening impacting services such as the App Store, Apple Store, iCloud, Apple Music, iTunes, and Apple TV.
  • Users across the US, along with website connectivity monitor DownDetector, reported experiencing difficulties connecting to a variety of Apple services.
  • “Users are experiencing a problem with this service. We are investigating and will update the status as more information becomes available,” Apple’s website said.
  • This story is developing; check back for updates.
  • Visit Business Insider’s homepage for more stories.

Many of Apple’s services experienced outages Tuesday evening, the company confirmed on its system status page. 

“Users are experiencing a problem with this service. We are investigating and will update the status as more information becomes available,” the company said.

Apple said it has resolved some of the issues but did not reply to a request for comment on what caused the outage.

Here’s a list of the services that were impacted:

  • App Store
  • Apple Arcade
  • Apple Books
  • Apple Business Manager
  • Apple Music
  • Apple Music radio
  • Apple School Manager
  • Apple TV Channels
  • Apple+ TV
  • AppleCare in iOS
  • Find My
  • Game Center
  • iCloud Account & Sign In
  • iCloud Backup
  • iCloud Calendar
  • iCloud Contacts
  • iCloud Mail
  • iCloud Web Apps (iCloud.com)
  • iTunes U
  • iWork for iCloud
  • Mac App Store
  • News
  • Photos
  • Radio
  • Schoolwork
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Posted in technology

Apple services outage impacts App Store, Apple Music, Apple TV+, Apple News, iCloud, more [u]

Apple on Tuesday suffered a sweeping services outage, with major platforms like the App Store, Apple Music, Apple Arcade, iCloud and others rendered inaccessible.

Trouble started at around 8 p.m. Eastern, according to Apple’s System Status webpage. As of this writing, some 25 services have been down for nearly two hours.

“Users are experiencing a problem with the App Store. We are investigating and will update the status as more information becomes available,” Apple said.

Currently, the App Store, Apple Arcade, Apple Books, Apple Business Manager, Apple Music, Apple School Manager, Apple TV+, Apple TV Channels, Apple Care in iOS, Find My, Game Center, iCloud Account and Sign-In, iCloud backup, iCloud Calendar, iCloud Contacts, iCloud Mail, iCloud.com, iTunes U, iWork for iCloud, the Mac App Store, News, Photos, Radio and Schoolwork are down. Apple resolved issues with Apple Card and Apple Cash, though the two services appear to be impacted by a second problem.

The company has not issued a statement on the matter and it is unclear what caused the widespread downtime.

Update 9:55 p.m. Eastern: Certain services including Find My, Game Center, iCloud and iWork were restored at 9:32 p.m. Eastern.

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