Tag: ProtonMail

08
Oct
2020
Posted in technology

Apple made ProtonMail add in-app purchases, even though it had been free for years

On Tuesday, Congress revealed whether it thinks Amazon, Apple, Facebook, and Google are sitting on monopolies. In some cases, the answer was yes.

But also, one app developer revealed to Congress that it — just like WordPress — had been forced to monetize a largely free app. That developer testified that Apple had demanded in-app purchases (IAP), even though Apple had approved its app without them two years earlier — and that when the dev dared send an email to customers notifying them of the change, Apple threatened to remove the app and blocked all updates.

That developer was ProtonMail, makers of an encrypted email app, and CEO Andy Yen had some fiery words for Apple in an interview with The Verge this week.

We’ve known for months that WordPress and Hey weren’t alone in being strong-armed by the most valuable company in the world, ever since Stratechery’s Ben Thompson reported that 21 different app developers quietly told him they’d been pushed to retroactively add IAP in the wake of those two controversies. But until now, we hadn’t heard of many devs willing to publicly admit it. They were scared.

And they’re still scared, says Yen. Even though Apple changed its rules on September 11th to exempt “free apps acting as a stand-alone companion to a paid web based tool” from the IAP requirement — Apple explicitly said email apps are exempt — ProtonMail still hasn’t removed its own in-app purchases because it fears retaliation from Apple, he says.

He claims other developers feel the same way: “There’s a lot of fear in the space right now; people are completely petrified to say anything.”

He might know. ProtonMail is one of the founding partners of the Coalition for