Tag: Polestar

06
Oct
2020
Posted in software

All Polestar 2s Recalled for Software Glitch That Can Shut Down the EV

Photo credit: Polestar
Photo credit: Polestar

From Car and Driver

  • Polestar has recalled all of its Polestar 2 electric vehicles to fix a software glitch that could cause the vehicle to lose power while driving.

  • Owners of the Polestar 2 have been told by the automaker to take their vehicles to a service center to have the vehicle’s software updated to fix the issue.

  • No injuries or accidents have been reported due to the issue.

The Polestar 2 has only been on the road for a few months around the world, and it’s already experiencing some new-car issues. The Volvo- and Geely-owned electric-vehicle startup has recalled all 2189 Polestar 2 cars after several vehicles lost power while driving.

Polestar sent Car and Driver the following statement: “We issued a voluntary safety recall for Polestar 2 after we investigated, verified, and developed a solution for an issue reported by a small number of customers. A fault in the logic of the Battery Energy Control Module requires a manual software update to be rectified. A total of 2189 potentially affected registered customer vehicles in Europe and China are being recalled.”

Owners of Polestar 2s have been informed by the automaker to take their vehicles to a local service center to have the vehicle’s software updated to solve the issue.

Because no Polestar 2 EVs have been delivered yet to North America, the issue hasn’t hit the U.S., and it’s likely that when those vehicles do end up on our shores, the issue will have already been fixed.

The Polestar is not the first EV to experience this type of glitch. In 2016, both the Fiat 500e and the Volkswagen e-Golf had software issues that could cause those vehicles to shut off.

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05
Oct
2020
Posted in software

Polestar 2 EV recalled in China, Europe over software defect

  • Geely, the parent company behind Polestar and Volvo, recalled about 2,200 Polestar 2s over a software defect, Reuters reported via Swedish financial paper Dagens Industri.
  • The defect can cause the cars to lose power and stop running, even while they are driving.
  • The recall only affects Polestar 2s in China and certain parts of Europe. Cars in the US and Canada are not affected.
  • Visit Business Insider’s homepage for more stories.

The brand-new, Tesla-challenging Polestar 2 EV just got hit with a major recall. Don’t worry if you’re in North America, though. The recall is only for cars in China and certain parts of Europe.

Geely, the parent company of Polestar and Volvo, recalled about 2,200 2s over a software defect, Reuters reported on Saturday, citing Swedish financial outlet Dagens Industri. The defect caused “several cars” to lose power and stop running, even while they were being driven.

All Polestar owners were informed on Friday to correct the problem at their nearby dealerships, according to Dagens Industri.

“There have been no accidents or personal injury,” a Polestar spokesperson told the outlet. “Brakes, steering and other systems are working as they should.” 

When asked for additional comment, a Polestar spokesperson told Business Insider that the recall does not affect any US or Canadian cars, only cars in China and select EU markets. 

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04
Oct
2020
Posted in software

Polestar 2 recalled for software glitch that can leave car without power

STOCKHOLM — Electric vehicle maker Polestar, owned by Volvo Cars and its parent China’s Geely, is recalling all new Polestar 2 cars due to a software glitch, business daily Dagens Industri (DI) said on Friday.

The recall of close to 2,200 vehicles delivered so far will be made after several cars lost power and stopped running even while driving, the paper said.

“There have been no accidents or personal injury,” a Polestar spokesman told DI. “Brakes, steering and other systems are working as they should.”

The paper said all customers had been informed on Friday to fix the software issue as soon as possible at a service station.

The Sweden-based automaker started producing its Polestar 2 sedans this year in China and sells them in China, Europe and the United States.

Polestar CEO Thomas Ingenlath said in August that the company was targeting annual sales of more than 50,000 within two to three years.

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