Gmail mistakenly removed the button that lets you triage loads of emails at once, but it’s coming back
If you’re not the inbox zero type — and I’m definitely not — you might sometimes rely on Gmail’s “Select all conversations that match this search” option to read, archive, or delete hundreds or thousands of messages at once.
Except we can’t do that anymore, and neither can a number of angry Gmail users we’ve spotted. The option has up and disappeared. Google accidentally removed it, the company confirms to The Verge.
@gmail Hey, how come there’s no longer an option to “Select all conversations” to mark thousands as read at once?
I’m typing “is: unread” + selecting the “All” check box, but instead of “Select all conversations” at the top of my screen, it says “No results found”…? pic.twitter.com/dercwGE5OE
— Laura McQuillan (@mcquillanator) September 30, 2020
incredible that the “Select all conversations that match this search” option has been removed from @gmail. what on earth are they thinking??? actions can now be performed only on the max # of messages per page. insane! please fix ASAP @Google
— rick tait (@rickt) October 1, 2020
Instead of the option, we’re seeing a nav bar with a handful of shortcut buttons when we search, like this:
Thankfully, Google tells The Verge it’s coming back “as soon as possible,” adding:
We are working to bring back the feature in Gmail that allows you to ‘select all conversations that match this search’ as soon as possible. This feature was removed unintentionally. We apologize to our users who may have been affected.
That’ll be good news to those who posted in this Gmail help thread from six days ago, which had gone unanswered until now, and it explains why Google’s own Gmail support team was unaware of a change; on at least a couple occasions, they’d been giving readers instructions that no