UserTesting Announces Second Annual Illumi Award Winners at the Human Insight World Customer Conference
The illumi Awards recognizes brands who have achieved extraordinary success using human insights to deliver world-class customer experiences
UserTesting, a leading provider of on-demand human insights, today announced the winners of its second annual illumi Awards at Human Insight World (#HiWorld20). The UserTestingⓇ HiWorld™ customer conference brings together UX researchers, designers, marketers, and product managers from some of the world’s leading brands to learn, share, and discuss how to create great experiences, build innovative products, and launch impactful campaigns using real human insight to drive the decision-making process.
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UserTesting illumi Awards 2020 (Graphic: Business Wire)
“Great customer experiences start with human insight. Organizations that focus on customer empathy, particularly in today’s business climate, will continue to build brand loyalty, and long term success, said Andy MacMillan, CEO of UserTesting. “The illumi Awards highlight the incredible work our customers are doing to create exceptional experiences for their customers using the UserTesting Human Insight Platform.”
In today’s challenging business environment, companies are having to relearn their customers, and they are relying on the UserTesting Human Insight Platform to do so. This year’s illumi Awards recognize trailblazing organizations from around the world that are leveraging human insights to gain a deeper understanding of and empathy for their customers–while simultaneously lowering their business costs and risk and accelerating their innovation and growth. Two hundred and thirty five organizations entered award submissions this year, resulting in 9 category Winners and 21 Distinguished Luminaries, each with remarkable stories of success and impact.
UserTesting congratulates all the illumi Award Winners and Distinguished Luminaries.
Outstanding Business Impact Award: AAA
Outstanding Customer Focus Award: ATB Financial
Human Empathy Award: Cedar
Outstanding CommUnity Member of the Year Award: Chico’s
Outstanding Marketing Award: EARGO
Global Impact Award: Microsoft
Bluebird Network, a communications infrastructure provider and underground data center owner, is thrilled to announce the launch of a new website redesign. New interactive features and site design proudly raise the Bluebird brand above industry standards and exemplify the company’s commitment to wireless Carriers and Enterprise businesses implementing existing and emerging digital technologies.
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Bluebird Network website (Graphic: Business Wire)
“The fact is everything Bluebird does and all of the services we provide underpin the technologies that make our digital world possible,” said Michael Morey, Bluebird President and CEO. “Our world is governed by the ability to make connections and leverage bandwidth. We offer world-class fiber services focused on high capacity bandwidth—and business is all about good connections.”
A prominent new feature of the website is the searchable network map, allowing users to type in their business’ address to see if their building is on, near or off Bluebird’s extensive fiber network. By adding this element to the website, businesses can get the information they need more quickly.
Bluebird historically focused on providing carrier-class service to the largest telecommunications carriers in the world. While the company continues to support carrier services, now Bluebird is even more aligned to provide needed high-speed bandwidth to enterprise businesses joining the ranks of the larger data-hungry businesses shaping the world today.
“No longer is the internet a luxury,” said Morey. “Whether you are a company with 20 employees or thousands of employees, having access to bandwidth is paramount to a business’ success. Bluebird is here to support businesses of all sizes continue their growth trajectory by working smarter, not harder.”
Bluebird offers ethernet, dark fiber, wavelengths and a host of other network services and is uniquely positioned to offer businesses scalable colocation solutions from
Alteia Accelerates the Deployment of its Enterprise AI Solutions and Announces Global Alliances with GE Digital and Microsoft
Alteia, a spin-off company from drone manufacturer Delair, has entered into a worldwide alliance with GE Digital to develop and market AI solutions for Power and Utilities as part of the GE Digital analytics software portfolio.
Alteia, the leader in Visual Intelligence for Enterprise, lands two major partnerships with GE Digital and Microsoft. The Alteia platform combines the best of computer vision and artificial intelligence (AI) technologies. It provides developers, data scientists, and business analysts one common and secure database for all of their visual data, enabling them to collaborate and rapidly develop, deploy and improve over time AI based applications. These alliances will allow customers to streamline the adoption of AI designed to address issues like inventory, energy management, predictive maintenance and equipment reliability.
Alteia enables GE Digital to introduce a Visual Intelligence Platform for utilities
With the combined expertise of GE Digital and Alteia’s platform, this alliance is designed to help fast-track the delivery of enterprise-scale industry and domain-specific AI applications, shorten the time to value and accelerate the scaling of mission-critical solutions.
“Predictive analytics and Network Digital Twins are changing the way digital utilities make business decisions as the benefits of Artificial Intelligence and Machine Learning are recognized across the industry,” said Sean Moser, Senior Vice President of Product Management for GE Digital’s Grid Software business. “Management of vegetation in transmission and distribution corridors is key to providing a reliable supply of electricity to ensure public and worker safety. Our Visual Intelligence solution will provide data-driven insights to reduce operational costs of survey data management, increase reliability and safety, and reduce liability risk.” added Moser.
“The future of operation and maintenance on industrial sites is based on visual data,” said Michael de Lagarde, CEO of Alteia. “Alteia is thrilled to be the provider
Yseop, a pioneer in Natural Language Generation (NLG) and world-leading AI software company, today announces the expansion of its Strategic Committee. In this Covid 19 economic context, Yseop’s growth has been fueled by the strong demand from companies for report automation technology to gain in efficiency while lowering their costs, both in the finance industry and the pharmaceutical industry. The rich experience of its new members will allow Yseop to benefit from additional strategic support to keep growing in Europe and the US.
New Strategic Committee members:
Benoît Claveranne, CEO at AXA International & New Markets – With 18 years of successfully planning, advising and execution of ambitious and innovative commercial plans across the globe in a variety of organizations, from small firms to multinationals and governments, Benoît brings his hands-on experience and strategic thinking to the committee.
Mathieu Morand, Investment Manager at Wille Finance – Wille Finance is a multi-family office with an entrepreneurial spirit, focusing on private equity, real estate, digital media and listed assets, and has recently invested in Yseop. Mathieu, who has instigated and led direct equity investments in numerous technology start-ups, represents Wille Finance on the committee.
Craig Vachon, Partner and head of US Operations of NextStage – Craig, based in California, has extensive experience managing operations and investing in start-ups and high-tech companies around the world. He has raised more than US $1.6 billion in private investment for 36 companies in eight countries, including more recently Looker, acquired by Google (US $2.6 billion) and Anchor Free, acquired by WndrCo. Craig has now been appointed Chairman of the Strategic Committee.
The new members join the existing strategic committee composed of Alain Kaeser – Founder and Chief Science Officer of Yseop, Emmanuel Walckenaer – CEO of Yseop, Grégoire Sentilhes – Founder and CEO of NextStage AM,
Juice WRLD’s Mom Pens Open Letter and Announces Live Free 999 Website Launch on World Mental Health Day
In conjunction with World Mental Health Day, Juice WRLD‘s mom has launched the official website for Live Free 999—a charitable organization founded posthumously in the rapper’s honor.
Carmella Wallace announced the launch in an open letter Saturday, about 10 months after Juice—birth name Jarad Anthony Higgins—died of an accidental drug overdose. Wallace reflected on her relationship with her son, recalling everything from his unyielding passion for music to his struggles with addiction, anxiety, and depression.
“I recognized that what Jarad was dealing with was a disease and I know he truly wanted to be free from the demons that tormented him,” she wrote in a letter shared with Complex. “As a parent, I believed early on and supported Jarad having access to counseling. I encouraged him to always share his feelings.”
Live Free 999’s primary goal is to support programs that help young people successfully address their mental health issues, such as depression and substance dependency. The organization also recently donated musical instruments to Juice’s childhood school in Chicago Heights, Illinois, with the intention of promoting music education.
“His loving spirit which is communicated through his music has touched so many people,” Wallace continued. “I launched Live Free 999 so that perhaps his death could mean something for other mothers whose sons and daughters are dealing with the same kinds of issues that my son struggled with. My message to the parents and children is simple. You do not have to suffer alone. You do not have to be ashamed of your mental health struggles. There is help. There is a way out.”
To learn more about Live Free 99 services, visit its newly launched wesbite. You can also read Wallace’s full letter below
Jarad and I were always close. We liked to play