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30
Sep
2020
Posted in technology

Services And Apps Including TV+, Music And App Store Go Down

KEY POINTS

  • Apple services affected by massive outage
  • Apps including Music, TV+ working slow or not at all
  • Issues have been resolved but cause is not known

Another tech outage has hit users, and this time it’s Apple. Many services by the iPhone maker including the App Store, Apple Music, Apple TV Plus and Apple Arcade were down Tuesday evening. 

Many users got error messages while operating their Apple devices and services; some apps were running slow or not at all. The company, through a status message, acknowledged the issues. The outages were resolved before midnight and the services were back to normal, the company’s status page showed. No cause for the outage has been mentioned yet.

The issue began just after 8 pm ET. It was not immediatley clear how widespread the outage was but users in the U.S. and India were seen complaining on Twitter. Apple Support’s Twitter handle placated its worried customers.

“We regret to hear you were having problems with Apple Music. We were experiencing outages now reporting resolved per https://s.apple.com/dE4h2p8i2O If this is still a concern for you, meet us in DM to continue,” it tweeted to one of the users who complained on Twitter.

 

The outage comes only a day after Microsoft faced a global disruption of its Outlook and Office365 services. That outage affected the company’s Xbox Live, Skype, OneDrive, and Windows Store services among others. This was the second outage for Microsoft this month. It also faced a massive outage in March earlier this year.

Apple is a small player in India, where sales of its smartphones lag those of South Korean rival Samsung Apple is a small player in India, where sales of its smartphones lag those of South Korean rival Samsung Photo: AFP / Josh Edelson

On Monday, a similar system failure was seen in 911 services across Minnesota, Pennsylvania, Nevada, Ohio and Arizona. The outage lasted for just

30
Sep
2020
Posted in technology

Apple’s services, including the App Store, iCloud, and Apple Music are down for some users



a view of a building: Mark Lennihan/AP


© Mark Lennihan/AP
Mark Lennihan/AP

  • Apple reported widespread outages Tuesday evening impacting services such as the App Store, Apple Store, iCloud, Apple Music, iTunes, and Apple TV.
  • Users across the US, along with website connectivity monitor DownDetector, reported experiencing difficulties connecting to a variety of Apple services.
  • “Users are experiencing a problem with this service. We are investigating and will update the status as more information becomes available,” Apple’s website said.
  • This story is developing; check back for updates.
  • Visit Business Insider’s homepage for more stories.

Many of Apple’s services experienced outages Tuesday evening, the company confirmed on its system status page. 

“Users are experiencing a problem with this service. We are investigating and will update the status as more information becomes available,” the company said.

Apple said it has resolved some of the issues but did not reply to a request for comment on what caused the outage.

Here’s a list of the services that were impacted:

  • App Store
  • Apple Arcade
  • Apple Books
  • Apple Business Manager
  • Apple Music
  • Apple Music radio
  • Apple School Manager
  • Apple TV Channels
  • Apple+ TV
  • AppleCare in iOS
  • Find My
  • Game Center
  • iCloud Account & Sign In
  • iCloud Backup
  • iCloud Calendar
  • iCloud Contacts
  • iCloud Mail
  • iCloud Web Apps (iCloud.com)
  • iTunes U
  • iWork for iCloud
  • Mac App Store
  • News
  • Photos
  • Radio
  • Schoolwork
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29
Sep
2020
Posted in technology

Apple launches new app marketing tools, including QR codes and badges

Apple on Tuesday announced new App Store marketing tools and resources that developers can use to promote their apps online and elsewhere.

Those tools, which Apple announced in a developer update, include new short links, embeddable codes or QR codes that open an App Store page, and downloadable App Store badges that lead a user to an app listing, among others. Developers can also generate a high-quality version of their app’s icon.

The resources are available on a new “App Store Marketing Tools” page on the company’s website. Developers can search for and select their apps to generate the unique resources.

“Take advantage of new marketing resources to promote your apps around the world. You can now generate short links or embeddable code that lead to your App Store product page and display your app icon, a QR code, or an App Store badge. Download localized App Store badges, your app icon, and more,” Apple wrote.

QR codes, for example, allow users to easily find an app by scanning the code with their iPhone camera. Developers can generate specific QR codes with various colors and app icon features.

Notably, QR codes are also an essential part of the new App Clips feature in iOS 14.

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