Tag: glitch

12
Oct
2020
Posted in website

Gap shoppers order hundreds of pounds worth of clothes for free due to website glitch

GAP shoppers claim they were able to order hundreds of pounds worth of clothes for free due to a website glitch.

Instead of paying full price on items, an error on the Gap website saw customers only charged a £4 delivery fee.

Hotukdeals users shared screengrabs of their orders which showed only delivery had been charged

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Hotukdeals users shared screengrabs of their orders which showed only delivery had been charged

The glitch was reported on deals website Hotukdeals with customers sharing screengrabs of their orders.

One customer said they placed an order for £60 while only paying postage, while another shopper said they ordered £85 worth of clothes.

Separately, one person said the glitch worked on orders up to £200, although another customer said they ordered £214 worth of goods.

But some shoppers were quick to shame other people for taking advantage of the deal when the retail industry is struggling.

One shopper said they were able to place an order for £84.90 - but it's unclear if Gap processed it

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One shopper said they were able to place an order for £84.90 – but it’s unclear if Gap processed it
Gap hasn't commented on the website glitch

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Gap hasn’t commented on the website glitchCredit: Alamy

The high street has been under threat from mass job cuts and store closures after non-essential businesses were ordered to close for three months to help stop the spread of coronavirus.

Dire figures published in August 2020 showed 43,000 retail jobs had been axed since the start of lockdown with more roles feared to go when the furlough scheme ends this month.

In June 2020, Gap said it’s lost almost £1billion since the start of lockdown.

The company reported a loss of £740million in the three months to May, compared with a profit of £203million in the same period last year.

One person said: “Does anyone understand what is happening in the world companies going under people not having jobs? I am sorry but this is not the time to take

06
Oct
2020
Posted in software

All Polestar 2s Recalled for Software Glitch That Can Shut Down the EV

Photo credit: Polestar
Photo credit: Polestar

From Car and Driver

  • Polestar has recalled all of its Polestar 2 electric vehicles to fix a software glitch that could cause the vehicle to lose power while driving.

  • Owners of the Polestar 2 have been told by the automaker to take their vehicles to a service center to have the vehicle’s software updated to fix the issue.

  • No injuries or accidents have been reported due to the issue.

The Polestar 2 has only been on the road for a few months around the world, and it’s already experiencing some new-car issues. The Volvo- and Geely-owned electric-vehicle startup has recalled all 2189 Polestar 2 cars after several vehicles lost power while driving.

Polestar sent Car and Driver the following statement: “We issued a voluntary safety recall for Polestar 2 after we investigated, verified, and developed a solution for an issue reported by a small number of customers. A fault in the logic of the Battery Energy Control Module requires a manual software update to be rectified. A total of 2189 potentially affected registered customer vehicles in Europe and China are being recalled.”

Owners of Polestar 2s have been informed by the automaker to take their vehicles to a local service center to have the vehicle’s software updated to solve the issue.

Because no Polestar 2 EVs have been delivered yet to North America, the issue hasn’t hit the U.S., and it’s likely that when those vehicles do end up on our shores, the issue will have already been fixed.

The Polestar is not the first EV to experience this type of glitch. In 2016, both the Fiat 500e and the Volkswagen e-Golf had software issues that could cause those vehicles to shut off.

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05
Oct
2020
Posted in computer

The Latest: England blames computer glitch for 16,000 ‘lost’ virus cases

LONDON — An epic fail of a simple computer program “lost” nearly 16,000 coronavirus cases in England for more than a week, British public health officials said.

Everyone who tested positive was informed. But the cases were left out of the daily totals between Sept. 25 and Friday and ignored by contact tracers during that time. Given the average number of in-person contacts, that means as many as 50,000 people may have been exposed without being called about it.

By Monday morning, only half of the 16,000 who tested positive had gotten a contact tracing call. The other half “should be contacted as soon as possible,” said Health Secretary Matt Hancock, who was excoriated in the House of Commons by lawmakers.

Virus_Outbreak_Britain_25928

Commuters at London’s Waterloo Station on Sept. 24 after Britain’s Prime Minister Boris Johnson announced a range of new restrictions to combat the rise in coronavirus cases in England. After a recent gaff, only half of the 16,000 who tested positive had gotten a contact tracing call as of Monday. The other half “should be contacted as soon as possible,” said Health Secretary Matt Hancock. Victoria Jones/PA via AP

The accounting error – blamed on operators entering data in an Excel spreadsheet program – was another serious stumble for the British government, at a crucial moment, when it is daily trying to decide where to tighten regional restrictions to slow a second wave of the virus.

After the error was spotted and the lost cases accounted for, the government’s report of new daily infections nearly doubled – from 12,872 on Saturday to 22,961 on Sunday – sparking renewed angst among officials in London and England’s north, where most of the new cases were centered.

Michael Brodie, the interim head of Public Health England, said the issue was identified late

05
Oct
2020
Posted in computer

England lost 16,000 new coronavirus cases, blames computer glitch

The glitch was no mere rounding error in the government’s accounting, but another serious stumble at a crucial moment, when the British government is daily trying to decide where to tighten regional lockdowns to slow a second wave of the virus.

After the error was spotted and the lost cases accounted for, the government’s report of new daily infections nearly doubled — from 12,872 on Saturday to 22,961 on Sunday — sparking renewed angst among officials in London and England’s north, where most of the new cases were centered.

Michael Brodie, the interim head of Public Health England, said the issue was identified late Friday in the computer process that communicates positive results from labs to the country’s reporting dashboards. Some data files containing positive results had exceeded the maximum file size, he said, according to the BBC.

“We fully understand the concern this may cause,” Brodie added, “and further robust measures have been put in place as a result.”

While health authorities said the glitch had not affected the pandemic response at the local level, 10 Downing Street announced an investigation and politicians in the opposition Labour Party described the episode as “shambolic.”

Liverpool Mayor Joe Anderson told the Guardian newspaper the missing data was the latest in a “pandemic of incompetence from the government.”

Anderson said, “There are mistakes and there are really serious mistakes. This is a highly significant mistake that tells me the system is not fit for purpose.”

Paul Hunter, a professor of health protection at the University of East Anglia, told BBC Radio, “I think the thing that surprised me was the size of it — almost 16,000 results — going missing over the course of a week is quite alarming, I think.”

Hunter said for contact tracing to effective, people who were in

05
Oct
2020
Posted in computer

Coronavirus UK latest: Nearly 16k new COVID-19 cases missed due to computer glitch | UK | News

Britain reported a surge in daily COVID-19 cases to a record 22,961 on Sunday after authorities admitted a technical issue had meant that over 15,000 test results had not been transferred into computer systems on time, including for contact tracers. The technical problem, which was identified on Friday and has now been resolved, led to 15,841 cases not being uploaded into reporting dashboards used by the NHS contact-tracing system.

Health Secretary Matt Hancock is due to give a statement in the Commons later today to explain the blunder amid reports the missing results exceeded the maximum file size.

Political commentator Andrew Neil described the new as a “government shambles”.

News of the glitch was likely to cast further doubt over the robustness of the national test-and-trace system, which Prime Minister Boris Johnson said would be “world-beating” but which has experienced a series of delays and setbacks.

In terms of tracing the contacts of the infected people, Public Health England (PHE) said the information had been transferred to the relevant systems over the weekend and contact tracers were now working urgently to catch up.

The authority said all the people concerned had been given their results in a timely fashion, and that those with positive results had been told to self-isolate.

PHE said: “NHS Test and Trace have made sure that there are more than enough contact tracers working, and are working with local Health Protection Teams to ensure they also have sufficient resources to be urgently able to contact all cases.

“We are also increasing the number of call attempts from 10 to 15 over 96 hours.”.

PHE’s interim chief executive, Michael Brodie, added: ”We fully understand the concern this may cause and further robust measures have been put in place as a result.”

Work and Pensions Secretary Thérèse Coffey