Dueling surveys from Kaseya showed that IT department leaders share their underlings’ worries about security and productivity.
IT infrastructure and security management company Kaseya have released a two-part report featuring insights gleaned from surveys of both IT leaders and IT practitioners. The two reports—”Technical Priorities for IT Practitioners” and “Strategic Priorities for IT Leaders”–show that members of both sides of IT departments share broad concerns on a variety of issues including data protection and security.
The researchers behind the study spoke with 878 respondents in July 2020, more than 500 of whom were IT practitioners and 335 were IT leaders. According to the survey responses, IT leaders are more concerned with ensuring that operations are always up and running amid coronavirus-related budget shortages, while the managers and technicians working daily with technology are more focused on maintaining productivity using limited resources.
“Our 2020 IT Operations survey makes it clear that IT leaders and practitioners are trying to do as much as they can today with far fewer resources than usual,” said Mike Puglia, chief strategy officer at Kaseya.
“Understanding the new challenges that IT leaders and practitioners will face in 2021, we are committed to continuing to evolve and improve the solutions we make available to manage and solve those challenges.”
SEE: TechRepublic Premium editorial calendar: IT policies, checklists, toolkits, and research for download (TechRepublic Premium)
Data protection and security were something both sides of the IT coin could agree on, with both leaders and employees highlighting the startling increase in cyberattacks since the onset of the pandemic and the need for more focus on protecting organizational data.
According to the survey, “Improving IT security” was the top priority in 2020 for more than half of IT practitioners and 60% of IT leaders. “Cybersecurity and data protection”